ORDERING
If you're new, please email with initial introduction so we can learn a little more about you and your shop. If you've previously ordered from us, contact Victor at vic@boldversion.com.
PAYMENT AND SHIPPING
Payment is due upon receipt for the first order. Net 30 terms may be extended to our partners. Orders ship from Monroe, NY, within 1-2 weeks from when payment is received. We’ll be able to give you an estimate ship date on day of order. Shipping costs are charged at the time of shipment and will be included on your final invoice. If you’re a local Hudson Valley shop, a drop off or pickup can be arranged, we love to connect with our stockist! Orders ship via USPS or UPS Ground. Please let us know if you’d like to request special shipping or if you’d like to use your shipping account number.
ONLINE SALES, DISPLAYS & PACKAGING
Please let us know if you plan to sell online. Partnering with third party online resellers (i.e., Amazon, eBay) to sell our products is not permitted.
Bold Version can work hand in hand with you to create displays and signage for your storefront. We have built display crates and signage for some of our vendors, please contact to discuss options for your store.
Bold Version prints and posters must be sold in original packaging/backings.
RETURNS AND EXCHANGES
Damaged or defective items may be exchanged for product or credit. Please let us know these things as soon as you receive them so we can replace the product. We want you and your customers to love our products. If you are unsatisfied, please share with us a reason for your return or exchange and we'll address your inquiry immediately.
CUSTOM WORK & NEW PRODUCTS
Feedback is really important so we’re always interested in hearing how our pieces are selling and what your customers are saying. As a small design studio, we always welcome suggestions and demand for some custom pieces. We are happy to collaborate and create something unique for your shop or brand.