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policies

HELLO

Please review the following basic terms that govern your use of, and purchase of, products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms (the "Agreement").

ORDERS

If you purchase a product from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date).

We use the information we collect from you for billing purposes and to fill your orders. We do not store your credit card information. If we have trouble processing an order, we will use this information to contact you.

PAYMENT

We accept Credit Cards and PayPal.

SALES TAX

Sales tax is charged for all orders shipped inside of New York. New York City sales tax is 8.75%. There is no sales tax charged for all orders shipped outside of New York. 

RECEIVING ORDERS

We take 1-3 days to process your orders. 

SHIPPING

US - We ship all shipments through UPS ground only. Please allow 3-5 business days for shipping. Hawaii, APO and PO Boxes will be shipped by USPS. Please allow 3-5 business days for shipping.

International - We only use USPS. All shipments will have tracking number provided. *International orders are subject to being charged custom fees by the destination country's government. Bold Version Desing Co. is not responsible for these charges or fees. *Please allow 5-10 business days for shipping 

PRIVACY

All Information collected during your visit to boldversion.com is kept private and confidential. We respect our customers and keep all information private. 

RETURN POLICY

We accept returns for EXCHANGE ONLY up to 14 days from the delivery date. Sorry, but there are NO REFUNDS. Please email vic@boldversion.com with details on exchanging your item. Exchanged items will not be credited for shipping. Customers will be responsible for return shipping to Bold Version Desing Co.

COLORS

We have made every effort to display as accurately as possible the colors of our products on our site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

QUESTIONS AND CONCERNS

If you have any questions about your online order or concerns in regard to our policies please contact us at: vic@boldversion.com

TERMS OF USE

By Using this website you agree to the Terms of Use. We have the right to change these terms at anytime, so please check back regularly. Not all information on this site is accurate or current.